Privacy Policy – skillelevateacademy.com

1. Introduction

Welcome to Skill Elevate Academy (“we”, “us”, “our”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal data when you visit or use our website, services and courses provided via our website (https://skillelevateacademy.com/).

By using our website and services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not access or use our website.

2. Scope of this Policy

This policy applies to all personal data processed by us in relation to the website, online courses, user registrations, contact forms, newsletters and all other interactions you may have with Skill Elevate Academy. It covers data collected:

directly from you (for example when you sign up, contact us, enrol in a course);
automatically when you visit our website (for example via cookies);
from third-party sources if applicable (for example analytics providers, advertising networks).

3. Information We Collect

We may collect and process the following categories of personal data:

3.1 Data you provide to us:

Name, email address, postal address, phone number (if provided)
Login credentials (username, password) if you create an account
Payment information (through our payment processor) – but note we do not store your full payment card details; our payment gateway handles that
Course enrolment information, progress data, feedback, quiz responses
Communications you send (via contact forms, email, chat)

3.2 Data collected automatically when you use our website:

IP address, device type, browser type, operating system
Usage data (pages visited, time spent, navigation paths)
Cookies and similar tracking technologies (see section 6)

3.3 Data from third parties (where applicable):

Analytics providers (to understand how the website is used)
Advertising networks (if you view adverts)
Social media integration (if you choose to log in via or share on social media)

4. How and Why We Use Your Information

We use your personal data for the following purposes:

To provide you with access to our courses and services, process your enrolment and payments, manage your account.
To communicate with you about your account, course progress, updates, offers and other relevant information.
To improve our website and services – analysing usage, troubleshooting issues, enhancing user experience.
To personalise your experience – for example suggesting courses.
To comply with legal or regulatory obligations.
To send you marketing communications (only if you have opted‐in) and to allow you to opt-out at any time.

We ensure that the processing of your personal data is based on a lawful basis — for example: your consent; performance of a contract; our legitimate interests (e.g., improving our services) — unless otherwise required by law.

5. Sharing Your Information

We may share your personal data with:

Service providers and third-parties who perform functions on our behalf (e.g., payment processors, learning management system providers, analytics providers).
Our affiliates or business partners for joint course offerings (with your prior consent, where required).
Legal or regulatory authorities, if required by law or to protect our rights.

We do not sell your personal data to third-parties for their own marketing purposes.

Whenever third parties process personal data on our behalf, we ensure appropriate contractual safeguards are in place.

6. Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your browsing activity. Cookies help us:

Remember your preferences and improve usability
Understand how you interact with our website (analytics)
Provide advertising and marketing (if you consent)

You can manage your cookie preferences via your browser settings (you may block or delete cookies). Please note that blocking some cookies may affect how our website functions.

7. Data Retention

We will retain your personal data only for as long as necessary for the purposes set out in this policy – for example to deliver our services, for account management, to comply with legal obligations, or to resolve disputes. When data is no longer needed, we will securely delete or anonymise it.

8. Security of Your Data

We have implemented appropriate technical and organisational measures to protect your personal data from unauthorised access, accidental loss, disclosure or destruction. For example: secure servers, encryption where applicable, access controls and internal policies.

However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee its absolute security.

9. Your Rights

Depending on your jurisdiction, you may have the following rights with respect to your personal data:

The right to access and obtain a copy of your personal data
The right to rectify inaccurate or incomplete data
The right to erase your personal data (where applicable)
The right to restrict or object to processing of your data
The right to data portability (receive your data in a structured, commonly used format)
The right to withdraw consent (where processing is based on consent)
The right to lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us using the details in Section 11. We will respond within a reasonable timeframe, and in any event within the limits required by applicable law.

10. International Data Transfers

If your data is transferred to or stored in countries outside your jurisdiction (for example service providers in other countries), we will ensure that appropriate safeguards are in place (such as standard contractual clauses, or equivalent protections) to protect your data in line with applicable laws.

11. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or how we handle your personal data, you may contact us at:

Skill Elevate Academy
skillelevateacademy.sk@gmail.com

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our data practices or legal obligations. When we do, we will revise the “Last Updated” date at the top of the policy, and where appropriate – especially for material changes – we may notify you (for example via email or a notice on our website). We encourage you to review this policy periodically.

13. Additional Provisions for India’s Data Protection Regime

In the context of operating in India, and subject to the Digital Personal Data Protection Act, 2023 (DPDP Act) which governs digital personal data, we commit to the following:

We will process your digital personal data only for lawful purposes, with clear consent or other lawful basis as required.
We will limit collection of data to what is required, keep the data accurate, ensure its integrity and confidentiality, and retain it only as long as required.
In the event of a data breach, we will follow the required procedure to notify you and the relevant authority as required by law.
You may nominate another person to exercise your data rights on your behalf in the event of death or incapacity.

Thank you for trusting Skill Elevate Academy. Your privacy matters to us.